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Restaurant Marketing: 7 Shockingly Successful Social Media Campaigns

It would be an understatement to say that social media has become a fundamental part of today’s world. From articles, memes, to that popcorn popping comments section, the amount of information that we generate and consume on a daily basis is tremendous. Can brands actually stand out beneath all this digital noise? Turns out, they…
restaurant social media campaigns

More Guests, Bigger Checks: Make it Happen in 2018 with 5 New Year’s Resolutions

Procrastinated on your New Year’s resolutions? Good! Because these are the only bar and restaurant goals you need for a successful 2018. Each goal includes action items – shown to be effective by the latest stats and studies. Get ready to say “cheers” to your most successful year…ever. Goal #1 – Increase Check Averages It’s…
bar and restaurant goals

The Ultimate FAQ Sheet: How to Respond to Negative Reviews Online

It’s happening. An angry customer is slamming you on Facebook. What do you do? Don’t panic. Use this proven 7A Formula for how to respond to negative reviews. You can win back their hearts and even gain new customers in the process. We put together FAQs based on real questions from bar and restaurant owners……
respond to negative reviews online

DOs and DON’Ts of Facebook Bar Marketing

Marketing your business without Facebook? That’s like making a Manhattan without whiskey. Today, Facebook bar marketing is a must: 4 out of every 5 American adults use Facebook – and 76 percent login daily. The secret is mixing up the perfect Facebook bar marketing cocktail with the latest tools, trends, and these 20 pro secrets.…
facebook bar marketing

The 10 Best Snapchat Restaurant Marketing Tips

Do you want more millennials in your bar or restaurant? If the answer is yes, Snapchat is a must. Over 60 percent of Americans ages 13-34 use this popular instant picture messaging app, and 40 percent of Snapchat users are 25 and older. These Snapchat restaurant marketing tips will get you up to speed…in a…
snapchat restaurant marketing

13 Instagram Marketing Tips for Bars: The Essential DO and DON’T List

Kids these days call Instagram “the Gram.” But it’s not just teens scrolling through the photo-sharing social media platform: nearly 40 percent of all social media users are on Instagram, making it the most-used type of social media after Facebook. Need a few reasons to up your Insta-game with our Instagram marketing tips for bars?…
instagram bar marketing

The Essential Formula for Responding to Negative Reviews

If a bad Yelp review makes you yelp in agony, that’s a good sign: you take online criticism seriously. After all, ZenDesk reports that 88 percent of today’s customers are influenced by online reviews. Responding to negative reviews in a positive, proactive way can offset the initial complaint. Here’s how to do it using our…
responding to negative reviews

Why Your Restaurant Should be Investing in Mobile

Enticed by the promise of increased exposure, more and more restaurants are utilizing mobile devices to expand their reach. If you’re not taking advantage of mobile technology, learn why you could be losing your competitive edge. Compelling Data Recently, RetailMeNot, Inc. commissioned Google Consumer Surveys to poll more than 1,000 people about their dining habits.…
mobile apps for restaurants

The Steps to Mastering Restaurant Customer Service Online

If they want to succeed in the digital age, restaurateurs must have the ability and willingness to manage their online reputations. To win the hearts of past and potential guests, consider the following guidelines for better online customer service. Address complaints on every channel. Good customer service shouldn’t be limited to the table, telephone or…
restaurant customer service online

How to Improve Your Restaurant’s Yelp Rating

Yelp. Depending on your level of mastery, the mere mention of the crowd-sourced review website may send shivers down your spine. A negative Yelp review can haunt your restaurant for years to come, and in the era of smartphones ranking high on Yelp with a favorable score is one of the best ways to attract new business.
improve a yelp rating

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